Returns Policy

Returns & Refunds Policy

We want you to be completely happy with your purchase. If you are not satisfied, we are here to help.

Return Window

You have 7 days from the date of delivery to return an item.

Conditions for Return

• Item must be unused and in original packaging
• Item must not be opened or tampered with
• Proof of purchase is required

Non-Returnable Items

• Opened cosmetics or skincare products (for hygiene reasons)
• Items marked as final sale

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection. Approved refunds are processed within 5–7 business days to your original payment method.

How to Initiate a Return

Contact us via the Contact page or WhatsApp with your order number and reason for return.